Privacy Policy

We receive information only when you choose to share it with us — typically when you contact our team by email, WhatsApp, phone, or through a link on this website.

• Contact details such as your name, company name, email address, phone or WhatsApp number and country.
• Business enquiry details such as the product required, quantity, target price, specifications, drawings, images or reference samples.
• Correspondence and message history relating to your enquiry or ongoing sourcing work.
• Basic technical information collected automatically by our website, such as browser type, device type and pages viewed.

Sourcing enquiries often include commercially sensitive details. We treat product specifications, drawings, quantities and target pricing as business information shared for the purpose of evaluating and progressing your requirement, and we do not publish or sell this information.

• To respond to enquiries and answer questions about our services.
• To evaluate sourcing requirements and identify suitable suppliers or manufacturers.
• To communicate with customers regarding quotations, samples, orders and shipments.
• To coordinate services such as factory verification, quality checks, consolidation, export documentation and logistics.
• To maintain internal records and improve our website, communication and service quality.

We share information only to the extent reasonably required to act on your requirement, or where we are legally obliged to do so. This may include:

• Suppliers, factories and manufacturers, when a quotation, sample or production enquiry has to be raised.
• Logistics, freight, shipping, warehousing and customs partners involved in your shipment.
• Service providers who support our business operations, such as communication or IT tools.
• Government authorities or regulators where disclosure is required by applicable law.

Where practical, enquiries are shared with suppliers on a need-to-know basis and limited to the technical details required to quote or produce.

We take reasonable and appropriate measures to protect the information we hold against loss, misuse and unauthorised access, including restricted access to business correspondence and enquiry records. No method of transmission or storage can be guaranteed to be completely secure, and information shared over email or messaging platforms travels through third-party systems outside our control.

This website may link to third-party websites or services, including messaging platforms such as WhatsApp. Those services operate under their own privacy policies and terms, and we are not responsible for their content or practices. We recommend reviewing the policies of any third-party service before sharing information through it.

Our website may use cookies or similar technologies to keep the site functioning correctly and to understand basic usage patterns, such as which pages are visited and how visitors reach the site. This information is used in aggregate to improve the website and is not used to identify individual visitors. Most browsers allow you to block or delete cookies through their settings; some parts of the site may not function as intended if you do.

Where applicable law provides such rights, you may request access to the personal information we hold about you, ask us to correct information that is inaccurate, or request deletion of your personal information. Write to us at the email address below and we will respond within a reasonable period. Some information may be retained where it is required for ongoing transactions, accounting purposes or legal obligations.

Submitting an enquiry, sharing a requirement or receiving an indicative quotation does not automatically create a business contract with Eco Logic Global. Any order, commercial terms and obligations are confirmed separately in writing for each transaction.

For any question about this policy or the information we hold, contact: